Terms & Conditions

1. What this service is

AutoLytiQs™ ("we," "us," "the Service") is an informational tool that helps you research a used vehicle before buying it. When you paste a listing URL or enter vehicle details manually, we check our knowledge base of documented reliability issues and, where available, compare the asking price against real listings for similar vehicles.

We show risk indicators, not guarantees. Our reports highlight patterns and concerns based on the data we have - some areas may have limited or no data. The Service is designed to help you ask better questions before you buy, not to replace your own judgement, a qualified mechanic, or a legal/roadworthy check.

Market data shown is for information purposes only and is based on publicly available listings from South African vehicle marketplaces, where accessible. AutoLytiQs™ is not affiliated with, endorsed by, or in partnership with any car marketplace, dealership, or manufacturer.

2. Before you rely on a report

The final selling or buying price of any vehicle depends on its actual physical condition, negotiation, location, and the current market - factors a remote report cannot fully capture. We strongly recommend you obtain a professional pre-purchase inspection (PPI) from a qualified mechanic before making any purchase decision.

This Service does not replace, and should never be treated as equivalent to:

• An official SAPS stolen-vehicle clearance
• An eNaTIS registration/ownership check
• A qualified mechanic's physical inspection
• A roadworthy certificate

A report showing no major documented risk indicators does not mean a vehicle is safe, accident-free, or mechanically sound - it means our specific knowledge base did not have a matching documented issue for that vehicle at the time of your search.

3. Your rights under the Consumer Protection Act

South Africa's Consumer Protection Act 68 of 2008 ("CPA") applies to this Service, and nothing in these terms is intended to reduce the rights it gives you. In particular, regardless of what you accept by using this Service:

• Right to fair and honest dealing: we will not knowingly mislead you about what a report does or doesn't tell you.
• Right to disclosure and information: where our data is limited, incomplete, or unverified, we aim to say so directly in the report rather than presenting a guess as a fact.
• Protection against unfair, unreasonable, or unjust contract terms: a court may set aside any term in this document (including any limitation of liability below) that it considers unfair under the CPA, regardless of whether you clicked "I agree."
• We cannot, and do not attempt to, exclude liability for gross negligence, wilful misconduct, or intentional misrepresentation - the CPA does not allow this, and no clause in this document should be read as attempting it.

If you believe you have been treated unfairly, you may lodge a complaint with the National Consumer Commission (thencc.gov.za) in addition to any other legal remedy available to you.

4. Your privacy and POPIA

We process personal information in line with the Protection of Personal Information Act 4 of 2013 ("POPIA").

What we collect

No account or login is required to use this Service. When you run a search, we store the vehicle details you provide or that were extracted from a listing (make, model, year, mileage, price, VIN if supplied) and the result of that search. This is never linked to your name, email, or identity - we record what was searched, not who searched it. It's used to avoid repeating an expensive live market check for the same vehicle shortly after it's already been checked, and to record that these terms were accepted alongside each search (a timestamp only - not personally identifying on its own).

Cookies

We don't use a cookie consent pop-up, because we'd rather tell you plainly what's actually here instead of asking you to click through a banner that doesn't change what happens either way. This Service uses two kinds of real cookies, and nothing beyond them:

• Analytics (Google Analytics): we use Google Analytics to understand how the Service is used - which pages get visited, roughly how many people search a given vehicle, and similar aggregate usage patterns. This only runs on our live production domain (never during our own internal testing), and Google processes this data under its own privacy policy as an independent data processor. You can opt out of Google Analytics tracking across all sites using Google's own browser opt-out tool, or block cookies generally in your browser's own settings - either way, the Service itself still works normally.
• Login sessions: if you sign in to a subscriber-only tool (currently the workshop fault-code diagnosis subscription, or a saved Rebuild Finder session), we set a single session cookie so you stay logged in between page loads. It's marked HttpOnly and Secure (can't be read by page scripts, only sent over HTTPS) and is cleared when you log out. If you never use one of these subscriber tools, this cookie is never set at all.

We do not use advertising or cross-site tracking cookies, and do not sell or share cookie data with any third party beyond Google Analytics as described above.

Payment information

If you unlock a full report, payment is processed by PayFast (Pty) Ltd, a licensed South African payment gateway - we do not see or store your card or banking details. PayFast processes that information under its own privacy policy as an independent data processor.

Insurance quote requests

If you request an insurance quote through a report, you'll be asked for separate, specific consent before we share your name, cell number and email with a registered South African short-term insurer for that purpose. We do not share this information for any other purpose, and do not currently have a confirmed insurance partner - your details are stored securely and only acted on once a real, licensed partner is in place. You can withdraw this consent at any time using the contact details below.

Lawful basis for processing

We process the search data above on the basis of legitimate interest (providing the Service you've requested) and, where applicable, your consent given via these terms.

Your rights

Under POPIA you have the right to request confirmation of what personal information we hold about you, request correction or deletion of it, and object to its processing. Because search data isn't linked to an identity, we generally cannot locate a specific individual's search history on request unless you can identify the specific search (e.g. by reference number) - contact us using the details below and we'll assist as best we can.

Contact / Information Officer

For any POPIA request or privacy question, contact: privacy@autolytiqs.co.za

For general support, billing, or account questions that aren't privacy-specific, contact support@autolytiqs.co.za instead - see the notice at the top of this page.

5. Limitation of liability

To the maximum extent permitted by the CPA and other applicable South African law - and subject always to Section 3 above - AutoLytiQs™ provides this Service on an "as is, as available" basis. We do our best to keep our knowledge base accurate and our market data current, but we do not guarantee that any report is complete, error-free, or that it identifies every issue a vehicle may have.

You are responsible for your own purchasing decisions. We recommend you use this Service as one input among several - alongside a mechanic's inspection, an ownership/clearance check, and your own judgement - rather than as the sole basis for a purchase decision.

This section is a reasonable allocation of risk for an informational service, not a claim that AutoLytiQs™ bears no responsibility whatsoever - as explained in Section 3, South African law would not permit that claim, and we're not making it.

6. Intellectual property and acceptable use

© 2026 AutoLytiQs (Pty) Ltd. All rights reserved. The knowledge base, reliability findings, market-value calculations, source code, and every other compilation of data on this Service are the proprietary property of AutoLytiQs (Pty) Ltd, protected under the Copyright Act 98 of 1978 (which applies automatically to original literary and compiled works - no registration is required or exists under South African law for this kind of protection) and other applicable South African intellectual property law. Building this content - researching and sourcing each documented issue, cross-referencing regulatory and manufacturer records, and compiling real market data into a usable report - represents substantial, ongoing effort and investment, and it is not made available for anyone else to copy, republish, or build a competing product from.

The specific methodology behind how findings are matched, scored, and valued is additionally protected as a trade secret - kept confidential rather than publicly disclosed - which is why the restrictions below on reverse engineering and automated access exist independently of, and in addition to, the copyright above.

You may use this Service to look up and review reports for your own personal vehicle-buying decisions. You may not, without our prior written permission: scrape, crawl, or use any automated means (including bots, scripts, or data-mining tools) to access, extract, or collect content from this Service; systematically download, copy, or reproduce any part of our knowledge base or market data; reverse engineer, decompile, or otherwise attempt to derive the underlying data, logic, or methodology behind any report; or use any content from this Service to build, train, or populate a competing product, database, or service.

We actively monitor for this kind of misuse and reserve the right to restrict or terminate access, and to pursue any remedy available to us under South African law, against anyone who breaches this section. If you believe content from this Service has been copied or republished elsewhere without permission, report it to support@autolytiqs.co.za with a link to both the original and the copy.

7. Payments

Unlocking a full report or a Rebuild Feasibility Report is a once-off payment for access to the documented findings matched to your specific search - not a subscription. Payment is only ever requested when a real, documented issue has been matched to your vehicle; if nothing matched, there is nothing to unlock and you will not be charged. Refund requests can be directed to support@autolytiqs.co.za.

8. Subscriptions

Some parts of the Service - currently a Rebuild Finder subscription (unlimited Rebuild Feasibility Reports, open to registered dealers and individual rebuilders alike), and, currently or in future, a workshop-focused fault-code diagnosis subscription for dealer and independent workshops (also open to individual mechanics and rebuilders) - are offered as a recurring subscription rather than a once-off payment. This section applies specifically to those, in addition to Section 7 above, which covers the once-off report products.

Where a subscription includes a free trial period, you will not be charged until that trial ends. The trial length and the price that applies after it are always shown to you before you provide payment details, and the same price and billing frequency (e.g. monthly) continue to apply for as long as the subscription remains active, unless we notify you of a change in advance.

You may cancel a subscription at any time from within the relevant tool on this Service. Cancelling immediately revokes your access to the subscriber-only content - you are not entitled to continue using it for the remainder of a billing period already paid for, and we do not currently offer partial refunds for a part-used period. Being honest about a real limitation in how this is implemented today: cancelling in-app stops your access immediately, but does not by itself instruct our payment processor (PayFast) to stop the recurring charge - we do that manually on our side once a cancellation is received. If a charge is ever taken after you've cancelled, contact support@autolytiqs.co.za and we will refund it.

9. Changes to these terms

We may update these terms as the Service changes (for example, as our knowledge base grows or new features are added). The "Last updated" date at the top of this page will reflect the most recent revision. Continued use of the Service after an update constitutes acceptance of the revised terms.